WARRANTY :

Wonderland products are constructed with the highest quality materials and craftsmanship. Wonderland provides a 1 year limited warranty against defects in materials or manufacturing from original date of purchase. Warranty is void without valid proof of purchase from an authorized Wonderland eyewear dealer.

For more information or to make a warranty claim during the warranty period, please contact warranty@wonderlandsun.com.

SHIPPING :

WE OFFER SHIPPING WITHIN THE DOMESTIC UNITED STATES AND LIMITED INTERNATIONAL. YOU MAY CHOOSE FROM A VARIETY OF SHIPPING OPTIONS PROVIDED BY FEDEX. ORDERS CANNOT BE SHIPPED TO P.O. BOXES OR APO/FPO ADDRESSES WHICH ARE NOT AVAILABLE THROUGH FEDEX. ORDERS CANNOT BE SHIPPED COD.

WONDERLAND OFFERS FREE SHIPPING ON ALL DOMESTIC ORDERS.

INTERNATIONAL SHIPPING IS OFFERED AT A $30 FLAT RATE.

THE SHIPPING FEE WILL BE ADJUSTED UPON CHECKOUT BASED ON THE DESTINATION OF YOUR ORDER. EXPEDITED SHIPPING FEE’S VARY DEPENDING ON LOCATION.

ALL MERCHANDISE ORDERS ARE FULFILLED PROMPTLY WITHIN 48 HOURS OF RECEIPT OF YOUR ORDER. ALL ORDERS RECEIVED AFTER 1:00 PM PST ON FRIDAY WILL BE SHIPPED THE FOLLOWING MONDAY. WE OBSERVE ALL NATIONAL HOLIDAYS.

IF A SHIPMENT HAS BEEN SENT BUT IS NOT RECEIVED, THE RECEIVING PARTY HAS THE RESPONSIBILITY OF CONTACTING THE SHIPPER. A TRACKING NUMBER WILL BE PROVIDED AND WE WILL DO OUR BEST TO ASSIST YOU.

IF YOU ARE NOT COMPLETELY SATISFIED OR IF THERE IS A DISCREPANCY WITH YOUR ORDER, PLEASE RETAIN ALL DOCUMENTATION & ORIGINAL PACKAGING AND CONTACT US IMMEDIATELY BY SENDING AN EMAIL TO WONDERLAND

RETURNS :

THANK YOU FOR ORDERING FROM WONDERLAND. IF YOU HAVE QUESTIONS ABOUT YOUR ORDER, PLEASE CONTACT THE CUSTOMER SERVICE DEPARTMENT AT CustomerService@wonderlandsun.com OR 714-975-5630.

PLEASE NOTE THAT WE HAVE A 30-DAY RETURN POLICY. WHEN USING OUR RETURN SERVICE, YOU WILL BE REFUNDED IN THE EVENT OF THEFT OR LOSS DURING DELIVERY TO OUR WAREHOUSE. WE RESERVE THE RIGHT TO REFUSE RETURNS THAT ARE SHIPPED AFTER THE 30-DAY GRACE PERIOD HAS EXPIRED OR ITEMS WHICH ARE NOT IN ORIGINAL CONDITION WITH ORIGINAL TAGS ATTACHED.

PLEASE NOTE WE ARE UNABLE TO ACCEPT RETURNS FOR ITEMS PURCHASED AT OTHER RETAIL LOCATIONS OR OTHER WEBSITES.

EXCHANGES ARE ACCOMMODATED BY SUBMITTING YOUR RETURNED GARMENT AND PLACING A NEW ORDER. A REFUND WILL BE ISSUED TO YOUR CARD WITHIN 48 HOURS OF RECEIPT ON THE RETURNED ITEM.

ALL ORIGINAL TAGS MUST BE FULLY ATTACHED TO RETURNED ITEMS. ALL ITEMS SHOULD BE RETURNED IN THEIR ORIGINAL, UNDAMAGED PACKAGING. WE DO NOT ACCEPT RETURNS ON ITEMS THAT HAVE BEEN WORN, ALTERED, WASHED, OR DAMAGED IN ANY WAY.

REFUNDS MAY ONLY BE ISSUED IN THE SAME FORM AS WAS UTILIZED FOR PAYMENT. PLEASE NOTE THAT WE DO NOT REFUND ORIGINAL OR RETURN SHIPPING CHARGES. WE RECOMMEND THAT YOU USE A SHIPPER, SUCH AS USPS PRIORITY MAIL, UPS OR FEDERAL EXPRESS, WHICH ALLOWS YOU TO TRACK YOUR PACKAGE. WE ARE UNABLE TO ACCEPT A RETURN COD. PLEASE NOTE THAT IT MAY TAKE UP TO TEN BUSINESS DAYS FOR YOUR REFUND TO BE PROCESSED ONCE RECEIVED.

RETURNS PROCEDURE :

WONDERLAND HAS A 30-DAY RETURN POLICY. RETURN PACKAGES MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM DATE OF ORIGINAL PURCHASE. ALL ITEMS MUST HAVE ORIGINAL TAGS ATTACHED AND MUST BE UNWORN. WE RESERVE THE RIGHT TO REFUSE RETURNS SHIPPING AFTER THE 30-DAY GRACE PERIOD HAS EXPIRED OR IF ITEMS ARE NOT IN THE SAME CONDITION AS YOU RECEIVED THEM IN.

PLEASE FILL OUT THE RETURN FORM AND INCLUDE WITH YOUR RETURN. SHIP RETURN ITEMS TO THE ADDRESS BELOW.

WONDERLAND
3550 CADILLAC AVE.
COSTA MESA, CA 92626

Download The Returns Form

THE SHIPPER MUST MAKE CLAIMS FOR PACKAGES LOST OR DAMAGED IN TRANSIT.

WONDERLAND IS NOT RESPONSIBLE FOR DELAYS IN SHIPPING OR DELIVERY DUE TO FORCES OUTSIDE OF OUR CONTROL SUCH AS WEATHER. WONDERLAND DOES NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION IN THE EVENT THAT A RETURN PACKAGE IS LOST, STOLEN OR MISHANDLED. WE RESERVE THE RIGHT TO REFUSE RETURN OF ANY MERCHANDISE THAT DOES NOT MEET THE ABOVE RETURN REQUIREMENTS AT THE SOLE DISCRETION OF WONDERLAND

ALL ITEMS ARE QUALITY CONTROLLED AND CHECKED FOR ANY FAULTS BEFORE THEY ARE SHIPPED TO CUSTOMERS. SHOULD YOU RECEIVE AN ITEM THAT IS NOT IN PERFECT CONDITION PLEASE CONTACT CUSTOMER SERVICE IMMEDIATELY.